System requirements

You are responsible for determining whether your device satisfies the minimum technical requirements before you purchase tickets. Therefore, providers of this service will not be responsible for any problems incurred while watching events due to your environment.
Be sure to review the following recommended system requirements.

Internet connection

In order to use the services provided on this website, you will need a high-speed and stable internet connection (we recommend a wired connection to a fixed line or Wi-Fi).
In order to properly view content streamed on this service, we recommend a download speed of 10 Mbps or higher when watching video content.
Measure your internet download speed by clicking on "Run Speed Test" below.
https://www.google.com/search?q=speedtest

*Watching videos requires large amount of data transmission. Please check your cellphone rate plan carefully.
*Video quality is automatically optimized according to your Internet connection speed.
Change the image quality using the [gear icon] at the bottom right of the video player from "1080 p (Best)", "720 p (High)", "540 p (Medium)", "360 p (Low)", "Auto".
If the video does not play smoothly when viewing streamed content, try playing it at a lower quality.
(when using "Safari" as your browser, there is no [gear icon] allowing you to change video quality, only "Auto" is displayed)

Recommended OS/browser

PC
Windows OS8.1 or later (latest versions of Google Chrome, Microsoft Edge, and Firefox)
Mac OS10.12 or later (latest versions of Google Chrome, Safari, and Firefox)
*Internet Explorer is not supported.

Smartphone/tablet
Android 6 or later (latest version of Google Chrome)
iOS 12.2 or later (latest version of Safari, and Google Chrome)
*There is an issue caused by iOS 15.0.0~15.0.2 and some version of 15.2 that an error message appears on a video player. Please be sure to update your Apple device to the latest version of iOS.

*Video contents may not play smoothly if the CPU or memory available on your terminal is insufficient.
When viewing video content, we recommended you close all other applications other than your browser.

Check your viewing environment.

Please use the following to check the video and audio quality of video content before purchasing.

Pre-check the video page and playback